Payment Solutions for Healthcare Providers
Collect Healthcare Payments Faster, From More Patients and Payers, Through Every Payment Channel
Simplify Payment Processes and Reduce the Risk of Bad Debt
Improve healthcare payments with merchant services solutions that meet the needs of patients. Collect and reconcile faster with digital technology that simplifies administrative processes and makes it easier for patients to pay their healthcare bills.
Solutions to Optimize Your Revenue Cycle
Improve collection, increase staff efficiency and boost patient engagement with optimized processes across your revenue cycle.
InstaMed Payer List
Connect to the InstaMed Network. Receive secure, free Integrated ERA/EFT® transactions from the InstaMed Network of payers.
Increase Collections With Payment Plans
Find out how you can increase collections and improve patient satisfaction by offering affordable payment options.
Streamline Complex Payment Processes on One Platform
Optimize your revenue cycle with digital payment solutions that increase cash flow and improve staff efficiency.
Collect Payments
Faster
Streamline the collection and reconciliation for clinical and non-clinical payments, including pharmacy, gift shop, cafeteria and more.
Decrease the Costs
to Collect
Eliminate paper and manual payments that are slow to process and difficult to reconcile – easily open up new payment channels without introducing PCI scope.
Integrate With EHR and
PM Systems
We’ve built superior integrations with leading EHR/EMR and practice management systems. See who we integrate with.
Virtua Health trusts InstaMed and JPMorgan Chase to accelerate innovation and growth
“With JPMorgan Chase and InstaMed, we trust our payments meet the highest security and controls standards that is combined with payment innovation and efficiency required in today’s market. Plus, with InstaMed, we have streamlined our payments with a single source for posting and reconciliation across Virtua.”
Assistant Vice President for Treasury, 2021
Every Healthcare Payment Transaction – All In One Place
Get Paid With InstaMed Solutions
Connect to one platform for every healthcare transaction.
Patient Payments
Enable Every Payment Option With One Platform
The InstaMed Patient Payments solution is the most secure, automated way to collect patient payments. Offer multiple ways to pay, automate collections, enable payment plans and allow patients to create digital wallets. Streamline your operational processes with a single automated posting file for every payment channel and method.
Patient Billing
Drive Online Payments and Collect More
The InstaMed Patient Billing solution enables you to deliver convenient, easy-to-read communications to your patients to help you reduce paper and processing costs and collect more. The patient-tested design can be configured to display your branding and colors, customized messages and calls to action to pay online. Digital-first delivery helps you reduce monthly print and mail costs and increase eStatement adoption. Drive online payments to the InstaMed Patient Portal where patients have access to self-service options that help you get paid faster and increase patient engagement.
Healthcare Bill Payments
The Easiest Way to Get Paid
Millions of patients are now able to pay all of their healthcare bills online with InstaMed. The InstaMed Healthcare Bill Payments solution lets patients make payments to their healthcare providers through pay.instamed.com or health plan member portals including UnitedHealthcare and Anthem. Join the InstaMed Network to receive these patient payments directly deposited into your bank account. Get paid faster and reduce the costs and time to collect.
Payment Plans
Payment Plans
Automate the Collection of Recurring Patient Payment Responsibility
The InstaMed Payment Plans solution enables you to customize flexible patient payment options and automate collections. Collect every payment in a timely manner with automated, scheduled payments according to your pre-arranged payment plan. Reduce processing costs and improve efficiency with automated posting and reconciliation. Deliver payment notification receipts to staff and patients via email and text.
Estimator
Accurately Estimate Patient Payment Responsibility
InstaMed’s patented Estimator solution estimates patient payment responsibility, automates insurance verification, pre-populates fee schedules and securely stores a payment method to ensure the exact amount is collected. The Estimator solution allows you to configure estimates and control how you integrate fee schedules. Use standard fee schedules, customized fee schedules or integrate into your existing fee schedule application.
Eligibility
Connect to All of Your Payers With One Platform – Guaranteed
Verify eligibility before or during patient visits and prior to claim submission to ensure you get paid. Access easy-to-read, detailed eligibility information in real-time or batch, 24/7. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.
Remittance
One Platform for All ERAs
Receive 100% of your remittances electronically from all of your payers with automated posting and reconciliation to your system. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.
Claims
Collect More With One Platform
Streamline your claims management process and detect and manage rejections in real-time. Reduce time spent on resubmissions and track all of your claim details with robust reporting and detailed analytics. Monitor submitted claims with claim status responses in real-time and batch. Trust InstaMed with all of your clearinghouse and payment transactions. Experience the efficiency of having eligibility, claims, remittance and payments on one platform.
Payer Payments
Eliminate Checks and Paper EOPs To Accelerate Payments
The Payer Payments solution delivers Integrated ERA/EFT® transactions, including the trace number linking the ERA and EFT for automated posting and reconciliation, as legislated by the Affordable Care Act. Get started now.
One Bill
Present All Balances in a Single, Consolidated Statement
The InstaMed One Bill solution enables providers to deliver a simple, consolidated online or mailed statement for services across an entire organization to give patients an easy and convenient way to manage and pay their healthcare bills. Reduce print and mail costs by consolidating multiple statements and make it easy for patients to receive eStatements. Collect, post and reconcile patient payments efficiently with funds deposited into your bank accounts and payments posted into your existing source A/R systems. Plus, increase visibility into your payment data with access to robust reporting 24/7 – all without any disruption to your workflow.
Auto Payment Collect™
Auto Payment Collect™
Secure a Payment Method on File and Automate Collections
The InstaMed Auto Payment Collect solution securely stores a payment method on file to automate processing of patient payments – suppress printed statements, automate collections and post and reconcile payments to your system.
Patient Portal
Offer Patients Every Online Payment Option
Enable your patients to pay you online with the InstaMed Patient Portal. Integrate and embed with your existing applications and begin receiving online patient payments. Allow patients to make online payments, set up a digital wallet and sign up for eStatements
Learn More
Contactless Payments
Find out how to eliminate paper and any contact from the payments process.
How to Guarantee Patient Payments
Download our best practices guide to get the tips and tools to improve the payment collections at your organization.
Personalize the Patient Financial Experience
Create user-friendly personalized payments experiences that drive patient satisfaction and improve your financial performance.
Healthcare Payments Security
Protect payment data with PCI-Validated point-to-point encryption (P2PE).